Terms and Conditions

Terms and Conditions

Effective Date: January 1, 2024

Welcome to Shop.capex.ke (the “Website”), owned and operated by Capex Commercial Kitchen (“we,” “us,” or “our”). By accessing or using our Website, you agree to the following Terms and Conditions. If you do not agree with these terms, please do not use our Website.

1. General Use

1.1 You must be at least 18 years old to use this Website or have permission from a legal guardian.

1.2 By using the Website, you agree to comply with all applicable laws and regulations.

1.3 We reserve the right to modify or discontinue the Website or its content at any time without prior notice.

2. Products and Services

2.1 All products listed on the Website are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

2.2 We make every effort to accurately display product descriptions and pricing; however, errors may occur. If we discover an error in pricing or product details, we will notify you and provide the option to reconfirm or cancel your order.

2.3 Product images are for illustrative purposes only. Actual products may vary slightly in appearance.

3. Orders and Payment

3.1 By placing an order, you agree that the information provided is accurate and complete.

3.2 We accept payment via secure third-party payment processors. Payment must be received before your order is processed.

3.3 In case of payment disputes, we reserve the right to withhold delivery until the matter is resolved.

4. Shipping and Delivery

4.1 Shipping timelines and costs are provided at checkout. Delays may occur due to unforeseen circumstances, and we are not liable for such delays.

4.2 Risk of loss passes to you upon delivery of the order to the designated address.

4.3 It is your responsibility to provide accurate shipping information. We are not liable for failed deliveries due to incorrect details.

5. Returns and Refunds

5.1 Our return and refund policy is outlined separately and incorporated into these terms. Please refer to it for details on eligibility, timelines, and processes.

5.2 Refunds will be issued to the original payment method unless otherwise agreed.

6. Intellectual Property

6.1 All content on this Website, including text, images, logos, and graphics, is the property of Capex Commercial Kitchen and protected by intellectual property laws.

6.2 You may not copy, reproduce, or distribute any content from the Website without prior written consent from us.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, Capex Commercial Kitchen is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website.

7.2 We do not guarantee that the Website will be error-free, secure, or free from viruses or other harmful components.

8. User Conduct

8.1 You agree not to use the Website for any unlawful or prohibited purpose.

8.2 You may not interfere with the Website’s functionality, including hacking, introducing malware, or attempting unauthorized access.

9. Third-Party Links

9.1 The Website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

9.2 Accessing third-party links is at your own risk.

10. Governing Law

10.1 These Terms and Conditions are governed by the laws of Kenya.

10.2 Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in Nairobi, Kenya.

11. Changes to Terms

11.1 We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting.

11.2 Your continued use of the Website constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for choosing Shop.capex.ke. We value your business and trust.

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